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Privacy Notice

About this policy

Your privacy is important to us, and we are committed to protect your privacy. We believe it is important for you to know what personal data we at Kratikal Tech Pvt. Ltd (“Kratikal” or “we”) collect from you, why we collect it, how we use it and what rights you might be entitled to as a data subject or consumer.

It is important that you read this policy, together with any additional and more specific information we may provide to you on various occasions when we are collecting or processing personal data. Your use of our sites or products or services indicates you agree to our collection, usage, and disclosure of your information as described in this Privacy Policy.

Information we collect

We collect only the information needed for legitimate business purpose.

You may need to provide some personal information such as your full name, email ID, contact details, designation etc. when you sign up for an account, register for an event, ask for customer support, wish to buy our product or services.

If you are availing our products or services; we may collect following personal information from you or through your employer - full name, email id, contact details, address, designation, fax etc.

We may collect personal information directly from publicly available databases, social media sites or in collaboration with our partners from time to time. You may also need to provide some personal information if you wish to explore employment opportunities with us.

What we do with your personal information

We do not share or sell your personal information to anyone. We use personal information solely for the purpose of interacting with you and to enable you to avail our product or services. We use personal information only for the specific reason for which it is provided.

Some personal information is required:

  • To manage, administer and fulfill the obligations under contracts
  • To promote the Kratikal brand, products, initiatives and values with marketing communications.

We may send you marketing communications through various channels, such as email or phone; to do so, we might use your name, email id, and contact details. You can opt-out of receiving such communications at the time of first contact over the email or any time by writing to us at legal@kratikal.com

We will only use your personal data for the purposes for which we collect it, we reasonably consider that we need to use it for another reason that is compatible with the original purpose and applicable local law. Any exceptions will be brought to your notice and legal basis for the same will be explained.

We will not share your personal information

We do not share your personal data with anyone else and we will never sell personal data. However, exemptions to the above are where Kratikal is asked to provide information because of any legal or regulatory requirements. We will make every effort that such mandated disclosures from the regulatory authorities are communicated to you.

How long will we keep your personal information?

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In some circumstances we may anonymize your personal data so that it can no longer be directly associated with you.

How will we keep your information safe?

We are fully committed to information security and compliance with applicable regulation. We have implemented strong security controls for the protection of data. We have designed and implemented information security program in line with International Organization for Standardization (ISO) 27001:2013 standard and Service Organization Controls 2 (SOC). We have put in place appropriate measures to comply with the European Union (EU) General Data Protection Regulation (GDPR).

Though we take reasonable measures to protect our assets against unauthorized access or attack; Internet inherently is not fully secure. While we work towards and strive to protect your personal information/privacy, we would like you to take note of inherent Internet risks associated with data transfer and processing. You also need to ensure that your User ID, Password etc. are not disclosed with anyone and your systems are safe for usage.

At any point, if you suspect any security issues or incidents, or you receive any suspicious mail from someone holding themselves out to be a Kratikal employee or from a fake website claiming to be affiliated with Kratikal, you may reach out to us at legal@kratikal.com.

How are cookies used?

Cookie is a small piece of data stored on the user's computer by the web browser while browsing a website. We use cookies to improve the quality of our site and service, and to try and make your browsing experience meaningful. Cookies may be used to track how you interact with our sites and to analyze trends. The types of data collected may include IP addresses, cookies identifiers, site activities etc.

We use first-party and third-party cookies for several purposes. The first-party cookies are mostly necessary for the website to function the right way.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing information that is relevant to you, and all in all providing you with a better and improved user experience.

You can control the use of cookies, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

How to contact us?

If you have a privacy concern, complaint, or a question regarding this privacy statement, please let us know by sending an email to legal@kratikal.com

We value your trust and will take the appropriate measures to ensure that we fulfill your request.

You have certain choices

You may contact us at legal@kratikal.com on various matters pertaining to your personal information such as –

  • request access
  • request rectification
  • request deletion
  • request deletion
  • request data portability
  • request to opt out from receiving email newsletters, alerts or other marketing emails

Upon receiving your request, we will make every effort to fulfill your request; if it is not otherwise required to be treated differently by law or for legitimate business purposes. You must identify yourself prior to making a request; we may not be able to process your request if it is deemed unreasonable or inappropriate.

We will respond to your queries within a reasonable timeframe. Please note that we may need to maintain residual copies even after your information gets deleted from the active environment (e.g., backup copies or to ensure we don’t contact you if you have opted out).

Legal Notice

Kratikal may need to disclose personal information to legal authorities for compliance, fraud investigation, statutory purposes or for other legal activities as per the local laws and government request.

Changes to this privacy statement

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal data.

© 2022 Kratikal Tech Pvt. Ltd. All rights reserved.

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